POLICY

RETURNS AND REFUNDS:

We offer quality products and services. However, there are no returns, refunds or exchanges after 15 days from invoice date. If you are not satisfied with an item send it back in its original packaging within 15 days of receipt for a refund. RETURNED ITEMS ARE THE SOLE RESPONSIBILITY OF THE SHIPPER (YOU) AND SHOULD BE WELL PACKAGED AND INSURED, CALL 856-753-6788 OR EMAIL CADILLACPARTSLTD@YAHOO.COM FOR RETURN AUTHORIZATION NUMBER.

ITEMS RETURNED WITH A RETURN AUTHORIZATION NUMBER WILL BE REFUSED.

Returns are subject to a 25% handling and restocking charge, no exceptions. We do not refund shipping costs, the buyer is responsible for all associated shipping costs.

Electrical parts and new old stock parts are not returnable. All electrical item and new old stock item sales are final. If an item is damaged, altered, scratched or dented it will not be accepted for a return.

Contact Cadillac Parts Limited before returning an item for a return authorization number. This number must be placed on the package above the return address. Any package returned without a return authorization number will be refused.

All returns must be accompanied with a copy of the original invoice, or paypal catalog order number with date. Parts that are damaged during a return are the sole responsibility of the shipper,(you)and should be well packaged and insured.

No refunds or credits on custom or special order items. Deposits on special orders are not refundable and can not be applied to other parts.

ALL MERCHANDISE LEFT IN THE POSSESSION OF CADILLAC PARTS LIMITED FOR MORE THAN 60 DAYS WILL BE DISPOSED OF OR RETURNED TO CUSTOMER AT THE CUSTOMERS EXPENSE.

Our sales and return policies are fair, reasonable and strictly adhered to. If you do not understand our sales or return policies, please call our office before you order. (856-753-6788)

NON REFUNDABLE AND NON RETURNABLE:

All electrical parts sales are final.

Items that have been installed, damaged or altered in any way.

Items that are not in their original condition or packaging.

New Old Stock parts are not returnable.

N.O.S. POLICY CADILLAC PARTS LIMITED GUARANTEES THAT NEW OLD STOCK PARTS ARE IN UNUSED CONDITION. CADILLAC PARTS LIMITED IS NOT THE MANUFACTURER OF THIS PART AND DOES NOT EXPRESS FOR IMPLY ANY OTHER WARRANTY OR GUARANTEE AND IS NOT RESPONSIBLE FOR ITS FIT, FUNCTION OR APPLICATION.

Fuel parts are not returnable.

Any part held over 15 days is not returnable.

SHIPPING AND INSURANCE:

ALL DOMESTIC ORDERS ARE SHIPPED USPS, UPS & FED EX UNLESS SPECIALLY REQUESTED. BUYER ASSUMES ALL RISK OF SHIPPING WITHOUT INSURANCE. Damage or loss in transit is not the responsibility of Cadillac Parts Limited. We provide delivery confirmation on US orders when available.

COD: We do not ship COD.

WE accept credit cards and paypal and personal checks and postal money orders as payment.

INTERNATIONAL SHIPPING:

All fees, taxes and duties are the sole responsibility of the customer. Buyer assumes all risk of shipping without insurance. Cadillac Parts Limited assumes no responsibility for items once they are delivered to the shipper (USPS, FED EX, UPS etc...)

On international orders we are unable to provide delivery confirmation..only a USPS customs declaration number unless sent by express mail.

All prices, terms and conditions are subject to change.

We do not bill your credit card until we ship your item, except on special order items. If you have an item on back order with us, when it is available we will automatically ship and charge you accordingly.